Crystal Dowd
Senior Vice President and Chief Operating Officer
Crystal is a commercial lending, underwriting, training and credit administration executive with 20+ years’ experience. Crystal’s roles encompass managing underwriting staff servicing 20 plus clients; regional commercial lending president and professional commercial lending trainer. She has established commercial lending departments at multiple credit unions including staffing, policy generation, product and services development and credit administration.
Crystal is considered a subject matter expert (SME) in Commercial Lending, and her commercial lending expertise covers the entire origination to payoff spectrum. She has played a vital role in developing training and curriculum for both the National Credit Union Administration, Credit Union National Association and CUSO organizations.
Leadership Team
Dana P. Sumner
President and CEO
Joe Hyatt
Partner and Chief Credit Officer
Crystal Dowd
SVP and COO
Bob Stowell
Executive Management Consultant